Zscaler connection error off trusted network. The website encountered an unexpected error.

Zscaler connection error off trusted network. . The website encountered an unexpected error. When the device is outside, on a public connection, it won’t be able to reach that DNS server for requests. Copyright ©2007 - 2025 Zscaler Inc. This time seems to vary between 30 seconds and something above 1’10". You don’t need to be a tech expert to follow along. I can’t believe Zscaler puts out software that behaves likes. Mostly it should be the DNS server populated on your VPN. If the device is connected to a network, try connecting to another network. All rights reserved. This could be caused by a faulty IdP configuration in the ZPA admin portal, but it is more likely due to an accessibility problem from the user’s network. However I use my laptop as provided by my contract house, so the F100 IT group won't provide support for my issue. FAcing issue with Zscaler app for windows After login into account it showing “Driver Error?- Off trusted network. The program must function without the user having nerd around to get it it up and going! Nov 4, 2023 · Resolution — Search for an active network. This guide will help you navigate common Zscaler issues and provide practical solutions. 0. How to predefine your networks so you can select multiple trusted networks in Zscaler Client Connector forwarding profile. The issue is that my internet connection is not working anymore. Jun 2, 2025 · Whether you are facing connectivity issues, performance lags, or configuration problems, knowing the right steps can save time and reduce frustration. 102) appears to be way more time than expected on “VPN Trusted Network? status, until a point where it automatically switches to “Off Trusted Network?. Make sure to set The idea being that if you specify an internal only DNS server, the device can only reach it for DNS requests if it’s on the internal network. 1. Zscaler Client Connector 4. 0), resulting in FW/AV errors. If you want Zscaler App to be turned off when connected to SonicWall SMA, you should also add a trusted network criteria in order for ZCC to understand that its connected to a VPN. My laptop can’t connect to the internet - Zscaler is not working - Off Trusted Network error appears The idea being that if you specify an internal only DNS server, the device can only reach it for DNS requests if it’s on the internal network. Oct 10, 2022 · The problem appears on the opposite direction, when a user disconnects from the VPN, the ZCC client (3. I am using the program to access my PC at work. There’s no way zscaler can’t fix the issue if you say they have already tried. 8. The strange thing now is: Whenever I install Zscaler and authenticate with my company, Zscaler is blocking all my Internet connection (via mobil data, WLAN and LAN) afterwards. 3. I am a subcontractor to a Fortune 100 company, that uses zScaler Client Connector to build a tunnel from home across my own WiFi, which I then use to access my corporate VDI. Feb 4, 2023 · When a user encounters a DNS error or a ‘404’ page during the authentication process, it usually means that the IdP login page is inaccessible. Make sure to set Fixes an issue where customers experienced a delayed connection when switching from a VPN-Trusted Network (Tunnel with Local Proxy or TWLP) to an Off-Trusted Network (Z-Tunnel 2. Please help to resolve it Information on the possible Zscaler Client Connector connection status error messages and how to resolve them. 180 Enhancements and Fixes Information on the error messages that Zscaler Client Connector might display while it is in use. Try again later. It’s either blocked due to a policy you have in place to block it or it’s using certificate pinning or possibly even needs to by bypassed from SSL inspection. Mar 8, 2019 · Hello Samantha, As per my knowledge, Zscaler will only identify a Full Tunnel VPN if there is a default route present on the route table. It worked fine yesterday, today it’s the first problem I encountered after turning on my PC. Mar 9, 2019 · Why do I get certificate error with Zscaler? SSL Inspection runs all SSL traffic through the Zscaler service; if the browser does not trust Zscaler as a Root Certification Authority it will return a certificate error For large numbers of Windows workstations, the certificate can be distributed via Group Policy. 6sugu qxo fxc mbj yolqqd llsso0ye zm81z 8xt y6cwk ggkyi